"jessica" <wombatos@hotmail.com> wrote in message
news:c5ahe0$la81@imsp212.netvigator.com...
> Whenever I hotsync my T3 with my Pentium 4 Windows XP PC, it will end up
> with this message:
>
> Fatal Alert
> Preferences.c Line:271
> Preferences DB Open Error
>
> The data still get synced but the Palm will end up prematurely resetting
> itself.
>
> I called Palmone hotline and they only told me to HARD RESET.
>
> My questions are:
> a) Does anyone has any suggestion on whats wrong...
It is hard to find out unless you have access to the source code.
> ...and what can be done ?
Reinstall Palm Desktop. Possibly try a different version of Palm Desktop by
getting the most recent one from the Internet.
> b) If I hard reset, do I need to reinstall all the 3rd Party Applications
> onto my Palm one by one
Usually no. Your HDD directory should hold all installed applications under
/Backup and copy them after a hard reset.
> and risk losing data I have stored in applications
> like Agendus, Mobile DB, Food DB, Manana etc
More likely than the above, but should not be an issue. Try to make some
back-ups before a hard reset.
Roy
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