He tried that already, even on a different machine.
Roy
Algonquin Bound wrote:
> Usually a soft reset fixes that type of problem. Since you've tried that,
> I would suggest uninstalling and reinstalling the Desktop software.
>
> Cheers!
> Ian
>
> "Stephen Ciffone" <ciffone@worldnet.att.net> wrote in message
> news:Rkroc.84348$Xj6.1405971@bgtnsc04-news.ops.worldnet.att.net...
>> All of a sudden, my Sony ClieT615C will not hot sync to my desktop. When
> I
>> press the hot sync button on the cradle, nothing happens on my computer
>> screen or the hand-held screen. If I tap the hot sync icon on the
>> handheld
>> screen, the handheld says "connecting with desktop etc.", but eventually
> it
>> says "connection between handheld and desktop could not be established.."
>> I've also tried using a 3rd party USB sync cable with the same results,
> and
>> also tried installing the desktop software to another computer (my
>> laptop) which never had any Palm software installed previously.
>>
>> The unit still charges fine in its cradle, so that connection is okay. It
>> also charges from the USB sync cable. The handheld OS is 4.1, the Desktop
>> and Hot Sync is 4.0.1.
>>
>> Soft and Hard Resets didn't help either. Any suggestions would be
>> greatly appreciated.
>>
>> Steve
>>
>>
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