Trevor Wright wrote:
> I am a new user and very happy with my Zire 72. Yesterday I did a
> hotsync including a Word doc which was open at the time on my desktop.
> The following things happened, not necessarily in this order:
> hotsync objected and logged a problem; the doc became inaccessible on
> the desktop with a "permissions" type error (this is a single-user Win
> XP system); Word froze on the desktop and I had to reboot; the Palm
> froze on hotsync and I had to do a soft reset; hotsync created a
> duplicate file on the Zire, with a 1 suffix.
> Is this normal? It seemed a bit extreme to me. Am I right in thinking
> that the new duplicate .1 file is the one to use from now on? If so,
> can I delete the original from the Zire?
> Many thanks for any help.
In my personal opinion, it is unusual and extreme. You don't have a reason
to worry though. Are you using DataViz Docs2Go? When synchronising you need
to close the document on both sides. If it is open on the Palm, then
HotSync will generate a warning message.
I think you should be thankful that the Palm 'treated' you to a back-up
copy. I imagine that HotSync requested Window$ to assign a lock to a file
which was already locked by Word (and therefore inaccessible). Decide for
yourself if Window$ is to be blamed or maybe Palm. As usual, I will blame
Window$. It should handle locking exceptions. As for the handheld, it
ceased to receive a flow of data from a PC that went 'out of control'. Did
you try pressing <cancel>? Did you try to wait for a timeout?