Open source making way in SMBs
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| For example, Athenahealth Inc., a healthcare software company in
| Watertown, Mass., recently saved a bundle when it switched from
| Salesforce.com Inc. to SugarCRM Inc., a Linux-based CRM application.
|
| "The price difference is enormous," said Bob Gatewood, chief technology
| officer at Athenahealth. Gatewood uses a supported version of the
| software, which means that he's paying for support services for the
| application, but even with that, it costs less than Salesforce.
|
| Open source software also allows more flexibility in long-term planning,
| as it frees companies from vendor lock-in, and the forced upgrades
| and licensing issues that can crop up...
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