__/ [ Rex Ballard ] on Tuesday 25 July 2006 23:57 \__
>
> Roy Schestowitz wrote:
>> ,----[ Quote ]
>> | Earlier this month a few of the blogosphere's geek elite publicly
>> | switched from Mac OS X to the Linux Ubuntu operating system, citing the
>> | Mac's proprietary data format and expensive hardware as the reason.
>> |
>> | More on the Ubuntu story:
>> |
>> | * Mark Pilgrim's Ubuntu switch
>> | * Cory Doctorow (the guy with an Apple tattoo)'s switch
>> | * Paul Bausch on Linux Ubuntu
>> | * Canaries in the coalmine [kottke.org]
>> | * Canaries in the Mac OS X and Red Hat Coal Mines? [O'Reilly Radar]
>> | * More on the Apple Ubuntu switch [kottke.org]
>> | * Apple geeks defect to Ubuntu [The Inquirer]
>> | * Nerds Switching from Apple to Ubuntu? [Slashdot]
>> `----
>
> If Ubuntu could come up with some really good commercial support
> programs, including telephone support for installation and
> configuration, I think they would have a product that would easily be
> worth $20-$50/copy/year. Maybe the OEMs could install it for free, and
> let the end-users register themselves for the support program.
>
> That has been the biggest issue with most of the Debian based releases.
You may already know this, but Canonical recently introduced
a business edition of Ubuntu, which includes full support
(for a fixed cost, of course). Many people will opt to
reciprocally assist and seek assistance in forums though.
The diversity of expertise there (owing to # of people
involved) makes it more productive than telephone support.
The really hard questions can be answered in forums, but
never on the phone. Instead, call a technician a the
neighbourhood's computer geek for live troubleshooting.
Moreover, there is plenty of documentation for assistance
with Linux, so Web searches are fruitful and painless, too.
Thanks, Google Linux < http://www.google.com/linux >.
Best wishes,
Roy
--
Roy S. Schestowitz | GPL'd Othello: http://othellomaster.com
http://Schestowitz.com | SuSE Linux | PGP-Key: 0x74572E8E
8:20am up 5 days 20:35, 9 users, load average: 0.08, 0.20, 0.43
http://iuron.com - Open Source knowledge engine project
|
|
