TCO and the PC upgrade problem
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| As Linux has started nipping at the heels of Windows in recent years,
| Microsoft has admirably launched an ongoing effort to quantify the total
| cost of ownership of its offerings vs. alternatives that are mostly on
| the server front and mostly the aforementioned Linux rather than, say,
| Apple OS X or Sun Solaris.
|
| [...]
|
| Why Microsoft has never cared to do this for its desktop users is beyond
| me. Including the people costs of PC upgrades is worthy of note and
| should factor into future desktop decisions.
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http://www.networkworld.com/columnists/2006/061206tolly.html?page=2
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