Microsoft eyes data-gathering services
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| Muglia said Microsoft plans to share with partners and corporate
| customers the mountains of data coming into the company. Applications,
| such as Office and Windows, use an automated system called Watson to
| "phone home" and send bug information to Microsoft.
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| "We can get a real understanding of how our customers use our products,
| and by getting that understanding we can really improve what we're doing
| in really substantial ways," said Muglia.
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