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Re: Linux Laptop (newspaper letter)

On Thu, 04 May 2006 08:25:36 +0100, Roy Schestowitz wrote:

>>>> They would replace faulty screens without hesitation.
>> 
>> They could of course go bust doing this if they can't get the money
>> back from their suppliers ;-)
> 
> 
> It is almost irrelevant from the customer's perspective, unless the
> customer is a business that is dependent on one particular vendor.

No, if the company goes bust and your machine is in warranty and breaks
there is a high liklihood that you will get nothing from your warranty.
This is apart from the fact that you lose a good supplier and have to find
another you trust. If that was really easy we would not be having this
discussion.

> I once said that it's only a matter of time before Dell do so. If the
> customer requests it, it'll happen.

Competitive advantage in business is not gained by waiting for customer
requests, its by seeing a marketing potential that others haven't and
getting in first. There is often risk in that, but I don't see much risk
in putting OOo onan OEM computer, especially now its file format is ISO
26300.

-- 
Ian Lynch
www.theINGOTs.org
www.opendocumentfellowship.org
www.schoolforge.org.uk


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