Cringely: Google Needs Some Ad Sense
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| "Google is secretive. This started as a deliberate marketing mystique,
| but endures today more as a really annoying company habit. Google folks
| don't understand why the rest of us have a problem with this, but then
| Google folks aren't like you and me. The result of this secrecy and
| Google's 'almighty algorithm' mentality is that the company makes changes
| -- and mistakes -- without informing its customers or even doing all that
| much to correct the problems."
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http://www.pbs.org/cringely/pulpit/pulpit20060525.html
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