OSS call centres the next big thing
,----[ Quote ]
| Public sector call centres may be among the most significant
| beneficiaries of the government's drive to implement open source
| software solutions.
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http://www.tectonic.co.za/view.php?src=rss&id=1249
Also see:
UserScape Announces Launch Of Open Source Help Desk Software Directory
,----[ Quote ]
| Open Source Help Desk Software List is a comprehensive repository
| of open source help desk software.
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http://opensource.sys-con.com/read/294351_p.htm
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