____/ BearItAll on Thursday 02 August 2007 11:13 : \____
> Roy Schestowitz wrote:
>
>> Payments service 'goes offline'
>>
>> ,----[ Quote ]
>> | Thousands of online and mail order retailers have been unable to
>> | receive payments after an upgrade at online payments service Protx
>> | went wrong.
>> |
>> | [...]
>> |
>> | Retailers told the BBC they had been left unable to do business
>> | from 0600 BST that morning.
>> `----
>>
>> http://news.bbc.co.uk/1/hi/business/6925991.stm
>>
>> What a surprise...
>>
>> http://toolbar.netcraft.com/site_report?url=http://www.protx.com
>
> Ok, a bad update, not good in itself.
>
> But you have to ask about the wisdom of updating a live server. I never have
> update problems on my Linux servers, but I still wouldn't update them all
> in one go nor would I update the live servers first.
>
> You update the mirrors or backup servers first, then you give yourself a day
> to make sure it went alright, then depending on how you are setup, you
> switch users to the mirrors and update the previous live systems or you go
> through each of the servers in turn updating and testing. All trouble free
> and even though it seems a waste of time on Linux because the updates have
> been faultless for so many years, it is still worth doing, complacency
> isn't a Linux friendly word.
>
> I'm afraid I personally would have to point the finger at protx for them
> having this problem, I know we haven't got the full story but I don't think
> we really need it this time.
>
> There, Judge Judy has spoken, Bert show these people to the tar and feathers
> room please.
I thought the same thing. These servers are mission-critical, so 'bad update'
is no excuse. A blackout -- maybe.
--
~~ Best of wishes
Roy S. Schestowitz | /earth: file system full
http://Schestowitz.com | RHAT GNU/Linux | PGP-Key: 0x74572E8E
run-level 2 2007-06-16 18:32 last=
http://iuron.com - help build a non-profit search engine
|
|
