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Re: MS admits Vista challenges

____/ nessuno@xxxxxxxxxxxxxxxxxxx on Saturday 25 August 2007 01:08 : \____

>>From South Africa...
> 
> <Quote>
> [Microsoft admits problems...]
> 
> Local distributors, OEMs and resellers have been battling with bulk
> image blasting, the time and expense of downgrading unhappy customers
> back to Windows XP, and second-line support.
> 
> Says Tarsus CEO Pierre Spies: "Vista doesn't support bulk image
> blasting; it's just not here yet. We believe the product was launched
> too soon. [Microsoft has] a lot of catching up to do. Corporates are
> buying new machines with Vista on and downgrading to XP, in
> anticipation of Vista being ready in the next two to three years. They
> are buying the licence, but do not plan to use it until the product is
> ready."
> ...
> 
> "We're taking serious flak. We've got people arriving in droves to
> downgrade."
> 
> He says the company is downgrading roughly 25% of the Vista machines
> it sells. "Consumers are not taking a long-term view like the
> corporates are, they just want it gone."

I posted a link to a screenshot from the Lenovo Web site. Not only will the
2008 Olympic games reject Vista, but Lenovo set up a special page
for 'downgrades' to XP.

> Support overload...
> 
> The cost to downgrade, for which Tarsus charges customers R100, is
> around R400, says Spies. "In the last two months we have downgraded 4
> 000 units, and that excludes the big roll-outs."
> 
> ...
> 
> Discontinuation of XP
> 
> ...
> 
> Also of concern, says Spies, is the scheduled discontinuation of XP.
> 
> "At this stage," says Erasmus, "availability of XP to OEMs will be
> discontinued at the end of January 2008 and for system builders at the
> end of January 2009. The decision to extend availability will be a
> global decision and will be based on feedback from the channel."
> 
> Erasmus says partners or customers needing assistance can contact
> Microsoft on 0860 22 55 67.   [Good luck!]
> </Quote>
> 
>
http://www.itweb.co.za/sections/channel/2007/0708241040.asp?S=Business%20Applications&A=BAP&O=FPTOP

Admission. So they are past the denial (or hype/"Wow") stage.

The surname "Spies" says a lot. "Vista" likewise. But there are just the
hidden 'features' of the O/S, which most people are unaware of.

-- 
                ~~ Best of wishes

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