Repair company refuses to service Xbox 360s
,----[ Quote ]
| A European company specializing in hardware repair and troubleshooting
| has halted its Xbox 360 repair service due to the difficulty in repairing
| what they label as a "fundamental motherboard fault".
|
| [....]
|
| "We were getting a phenomenal amount of these things coming through," a
| company representative stated in an interview with Next-Gen.biz. "We
| were seeing about 30 a week coming in with the same problem which we
| identified as a fundamental motherboard fault."
`----
http://www.gamepro.com/news.cfm?article_id=119128
Perhaps Microsoft can carry on deleting forum thread and hope that nobody will
know the truth. Disgraceful.
Related:
30% failure rate haunts Xbox 360 image
,----[ Quote
| A recent query put to an Australian game retailer puts the figure at a
| 30% return rate.
`----
http://www.itwire.com.au/index.php?option=com_content&task=view&id=13177&Itemid=1063
Gamers Say Microsoft Understates Xbox Problems
,----[ Quote ]
| An insider from Electronic Arts, Inc. is saying that the failure rate
| of Microsoft's Xbox 360 gaming console is actually ten times higher than
| what Microsoft spokespeople have admitted.
|
| Game Daily BIZ, a gaming industry publication, reported that the
| anonymous source tallied that of the 300 consoles EA has received,
| 30-50 percent of them have failed.
` ^^^^^^^^^^^^^
http://www.consumeraffairs.com/news04/2006/08/xbox_gamers02.html
Microsoft's Xbotch
,----[ Quote ]
| Strike three
|
| A few days later, the Xbotch console No. 2 gasped its last breath
| under the none-too-heavy strain of a family member's brief check-in
| with a garden in Viva Pinata. I was treated not only to a spooky
| "E 74" error screen, but I also got the famous red ring of death.
| More phone calls to a more understandable, and more sympathetic,
| Xbotch representative led to a diagnosis of DOA, and I'm still
| waiting for the postage-paid packing materials that will whisk my
| Xbotch to Texas for whatever magic is in store.
|
| Strikes 4, 5, 6 ...
|
| This might not be nearly so annoying if not for the fact that the
| two Zune players at my household have also been plagued by
| persistent hardware and software failures, including the dreaded
| "skip bug" and a set of bum earbuds that required more than two
| hours of phone time with customer service before someone finally
| did the logical thing and sent me a new pair.
`----
http://www.fool.com/investing/value/2007/06/07/microsofts-xbotch.aspx
|
|