VRM: Consumers Take Control
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| For starters, VRM, or vendor relationship management, is the brainchild of
| Doc Searls, senior editor of Linux Journal and co-author of The Cluetrain
| Manifesto. Project VRM is a community-driven effort headed by Searls and
| headquartered at Harvard University's Berkman Center for Internet and
| Society. Its goal is to build an open source framework of standards and
| protocols for a category of tools that will let individuals and organizations
| interact on more equivalent terms.
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http://www.linuxinsider.com/rsstory/62585.html
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