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Microsoft Refuses To Honor A Paid Extended Warranty
,----[ Quote ]
| A few weeks ago I received an email from Robert, a frustrated Xbox 360 owner.
| He was frustrated because he had paid $59.90 for an extended warranty but
| Microsoft would not honor it to fix his Xbox 360. He didn’t have a RROD, he
| had some video issues.
`----
http://www.thebitbag.com/2008/12/03/microsoft-refuses-to-honor-a-paid-extended-warranty/
Recent:
Unlucky INQ reader on 5th Xbox 360
,----[ Quote ]
| Unfortunately, his local store had no 360s left upon this incident, and he
| had to take a train to another store to get his fifth Xbox 360, since the
| console was released.
|
| Simon now states his fifth console has some odd start-up problems where he
| has to reset his console several times before it works.
|
| This is a tale of woe, familiar to many Xbox 360 owners, yet the majority of
| his problems aren't even the standard bug-bear - the RROD issue. We feel your
| pain.
`----
http://www.theinquirer.net/gb/inquirer/news/2008/11/23/unlucky-inq-reader-5th-xbox-360
MS Rep: Fall update will be big trouble
,----[ Quote ]
| A trusted source working as a customer service rep for Microsoft has revealed
| that there will be some bad drama when the Xbox 360's Fall update hits on
| November 19th. He says the update could bring the dreaded "three red lights
| of death" issue roaring back to life.
|
| The rep said that there has always been an influx of calls from owners of
| bricked Xbox 360s after every major Xbox 360 software update. Most of the
| complaints come from owners of launch consoles.
`----
http://bink.nu/news/ms-rep-fall-update-will-be-big-trouble.aspx
Microsoft, Thanks for Nothing
,----[ Quote ]
| FUCK YOU Microsoft for making me want to pay $99 to repair yet ANOTHER
| console of yours? A supposedly ‘Elite’ system which I had to purchase last
| year the DAY after Halo 3 was released since I got the Rings of Death?
`----
http://www.factpile.com/archives/902
MS hit with Red Ring of Death lawsuit
,----[ Quote ]
| Just four words can send a Microsoft Xbox 360 executive running for the
| hills. And they’ll be getting their trainers on now, because a Red Ring of
| Death lawsuit has been filed against Microsoft.
|
| A report by DailyGamesNews states that the lawsuit alleges Microsoft knew
| about the infamous RRoD problem as far back as 2005, but that the firm chose
| to hide Xbox 360 RRoD failure rates so that sales wouldn’t suffer.
`----
http://www.reghardware.co.uk/2008/10/16/rrod_lawsuit_california/
Report: Microsoft Sued Over Xbox 360 Failures in California
,----[ Quote ]
| The infamous red ring of death rears its head again, this time resulting in a
| lawsuit over recent revelations made in the press.
`----
http://www.gamedaily.com/articles/news/report-microsoft-sued-over-xbox-360-failures-in-california/?biz=1
Microsoft fires quality assurance whistle-blower
,----[ Quote ]
| A VOLISH QA who exposed shonky production practices during the Red Ring of
| Death fiasco has been fired.
|
| Robert Delaware talked to Venturebeat on the Xbox 360 defects and might face
| litigation, presumably for violating a non-disclosure agreement.
`----
http://www.theinquirer.net/gb/inquirer/news/2008/09/15/microsoft-fires-whistle-blowing
In-depth exposé reveals Microsoft’s Xbox 360 failure rate was 68%
,----[ Quote ]
| The dreaded high failure rate issue with the Xbox 360, otherwise known as the
| Red Ring of Death, has received some in-depth coverage. We are talking about
| some serious coverage here with insider interviews with the original
| engineers that worked on the Xbox 360 all the way up to the high ranks of
| Microsoft.
|
| [...]
|
| Microsoft’s attitude of “release now and patch later” with the Xbox 360 has
| ended up costing billions of dollars as well as leaving many gamers angry. It
| is also speculated the reason for Microsoft’s decline in worldwide sales is
| directly attributed to the Red Ring of Death issue.
`----
http://gamer.blorge.com/2008/09/06/in-depth-expos-reveals-microsofts-xbox-360-failure-rate-was-68/
Mayhem for Microsoft over £500m bill for Xbox 360 red ring of death
,----[ Quote ]
| Computer giants Microsoft are facing a £500million repair bill after their
| Xbox Elite consoles were hit by the notorious "red ring of death".
`----
http://www.mirror.co.uk/news/technology/2008/07/07/mayhem-for-microsoft-over-500m-bill-for-xbox-360-red-ring-of-death-89520-20634695/
PS3 tops Xbox 360 in May game console sales
,----[ Quote ]
| Nintendo's Wii remains atop the monthly sales race in the U.S. video-game
| console market, but Sony's Playstation 3 beat Microsoft's Xbox 360 in May
| unit sales released by the NPD Group research firm today. Here's how the
| three consoles stacked up:
|
| Nintendo Wii: 675,100
| PlayStation 3: 208,700
| Xbox 360: 186,600
|
| [comment:]
|
| Guess the "inventory" excuse is now out. So maybe this explains why MSFT
| reshuffled management this week.
`----
http://blog.seattlepi.nwsource.com/microsoft/archives/141060.asp
Microsoft Xbox Executive out Amid Reshuffling
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| Jeff Bell, corporate vice president of global marketing for Microsoft's
| Interactive Entertainment Business, is leaving the company at the end of the
| summer to pursue other interests after only two years at the company,
| Microsoft said Thursday. Summer in the U.S. typically means the months of
| June, July and August.
`----
http://www.pcworld.com/businesscenter/article/147044/microsoft_xbox_executive_out_amid_reshuffling.html
X-Box flops, Microsoft winds up ops in several cities
,----[ Quote ]
| It seems to be troubled days for Microsoft's X-Box as it seems the company is
| now winding up operations in several cities.
|
| [...]
|
| According to sources, the company has withdrawn from several Tier-I cities
| due to lackluster sales. Microsoft Entertainment & Devices Division has also
| withdrawn the marketing budget for the current fiscal.
`----
http://www.moneycontrol.com/india/news/business/x-box-flops-microsoft-windsopsseveral-cities/21/01/338381
The Xbox 360 is dead
,----[ Quote ]
| According to a report, if some Australian retailers had their way, the Xbox
| 360 would be dumped from their shelves.
`----
http://www.itwire.com/content/view/17494/1093/
Xbox 360 On The Skids Retailers Consider Dumping It
http://www.smarthouse.com.au/Gaming/Industry/X7T4A4P6
MS showcases Red Ring of Death Xbox 360 at expo
,----[ Quote ]
| Microsoft executives will be a little red-faced today after an Xbox 360 on
| display at this year’s Game Developers Conference (GDC) in San Francisco
| contracted the infamous ‘Red Ring of Death’ disease.
`----
http://www.reghardware.co.uk/2008/02/19/red_ring_of_death_xbox_game_developers_conference/
Microsoft's own chip design blamed for Xbox 360 RRoD
,----[ Quote ]
| The Xbox 360's infamous Red Ring of Death problem was the price Microsoft
| paid for attempting to save money by designing its own graphics chip for the
| console rather than buy one off a specialist supplier, it has been claimed.
`----
http://www.reghardware.co.uk/2008/06/11/ms_xbox_gp/
PS3 tops Xbox 360 for third straight month
,----[ Quote ]
| Sony sold 224,900 PlayStation 3 consoles in the United States in July,
| according to data released this afternoon by the NPD Group research firm.
| That put the PS3 ahead of the Xbox 360 in U.S. unit sales for the third
| straight month. Microsoft sold 204,800 of its consoles in the country in
| July, according to the NPD data.
`----
http://blog.seattlepi.nwsource.com/microsoft/archives/146182.asp?source=rss
Microsoft Needs Its Mojo Back
,----[ Quote ]
| Somewhere in the Silicon Valley, there's a Doctor Evil holding a test tube
| full of Microsoft Mojo. Unlike the golden age of the 1990s, Microsoft isn't
| generating excitement anymore. Sure, people still care what Microsoft does,
| but lately it's more like the industry knows the company is headed for a fall
| and is just rubbernecking to see the inevitable result.
|
| Problems are arriving on all fronts. Vista uptake in the enterprise just
| isn't happening; it's likely that many Vista licenses sold there are being
| downgraded to XP. Microsoft's plan to combine search forces with Yahoo hardly
| matters; at this point the both of them are plummeting against Google, which
| has nearly 70% share. The Zune music player is a minor nuisance to Apple's
| iPod. Sony just announced price cuts that are likely to push Microsoft into
| another round of XBox cuts, just as they were starting to eke out a profit.
| (Microsoft has lost about $7 billion on XBox since 2002.)
`----
http://www.informationweek.com/blog/main/archives/2008/07/microsofts_need.html
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