Announcing the RTM of Windows Vista SP1
<quote>
Hi, Mike Nash here from the Windows Product Management group at
Microsoft. Today we are excited to announce that we have released
Service Pack 1 for Windows Vista to manufacturing (RTM) for our first set
of languages (English, French, Spanish, German and Japanese).
<quote>
<quote>
When we first released Windows Vista last year, there were lots of
customers who had great experiences, but some had issues finding
applications that worked well on Windows Vista; others had problems
finding the right device drivers for some of the hardware devices that
they used. The reason for these issues is that in order to improve the
reliability and security of Windows Vista, we made some important
architectural changes to the system. While this caused some issues in
the short term, in the long term we know that these investments will
improve both the reliability and security of the customer experience on
Windows.
</quote>
Translation:
We didn't get it right first time. People found that their hardware
didn't work with Vista, and that it wasn't as reliable or as secure as we
had led people to expect. So we have had to issue fixes. But hey -
Windows users know very well that this is always the case with Windows.
<quote>
The information we collect thanks to tools like the Customer Experience
Improvement Program, Online Crash Analysis, and Windows Error Reporting
help us learn about where and when customers are having issues with
Windows Vista and the applications that run on it. Since these issues
have a direct impact on our customers' experiences, we've invested time
and energy to make this better. While Windows Vista Service Pack 1 is an
important milestone, we will continue to invest in the continuous
improvement process.
</quote>
Translation:
Vista still crashes and reports errors, but now that we can spy on our
customers and find out why, we can try to fix the problems. But don't
expect Service Pack 1 to fix everything: in fact, we'll go on issuing
Service Packs just to keep Windows users onside, until the day when we
decide to junk Vista in favour of an even more expensive and resource-
hungry version of Windows.
<quote>
The key learning over the last year is that when we change the operating
system, it takes time to let the ecosystem make sure that the hardware
and software that they build works well with Windows Vista. So as we
release Windows Vista SP1 to manufacturing, we are going to be thoughtful
about when and how it gets distributed.
</quote>
Translation:
Despite the fact that, by requiring you to send your old hardware to the
landfill in order to replace it with a Vista-ready system, we'll continue
to pretend that we are eco-friendly, and that despite all the evidence
we'll also continue to protest that Vista works best with new hardware.
Oh, and we're sorry about all the trouble you've been having.
</quote>
etc etc etc
|
|
