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Re: [News] [Rival] All-time Low for Microsoft's Technical Support?

Verily I say unto thee, that Linonut spake thusly:
> * Tim Smith peremptorily fired off this memo:
>> In article <6821805.6ENA1eWviO@xxxxxxxxxxxxxxx>, Roy Schestowitz
>> <newsgroups@xxxxxxxxxxxxxxx> wrote:

>>> Probably the software at the callcenter in Microsoft... there
>>> ought to be some data checking/validation. Is it sensible for
>>> someone who takes the call to respond a decade later? No warning?
>>> No restriction on range?
>> 
>> How does Linux call center software handle this?
> 
> That would depend on the particular package, wouldn't it?

I would think that a followup set to *10 years* should set off a warning
on *any* reasonably designed CRM.

-- 
K.
http://slated.org

.----
| "[Microsoft] are willing to lose money for years and years just to
|  make sure that you don't make any money, either." - Bob Cringely.
|  - http://blog.businessofsoftware.org/2007/07/cringely-the-un.html
`----

Fedora release 8 (Werewolf) on sky, running kernel 2.6.23.8-63.fc8
 12:10:12 up 26 days,  9:46,  2 users,  load average: 0.09, 0.27, 0.27

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