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Re: Dell refunds Vista and Works license fee

  • Subject: Re: Dell refunds Vista and Works license fee
  • From: "[H]omer" <spam@xxxxxxx>
  • Date: Sun, 27 Jan 2008 02:33:59 +0000
  • In-reply-to: <fngni4$llc$1@xxxxxxxxxxxxxxxxx>
  • Newsgroups: comp.os.linux.advocacy
  • Openpgp: id=BF436EC9; url=http://slated.org/files/GPG-KEY-SLATED.asc
  • Organization: Slated.org
  • References: <fngni4$llc$1@xxxxxxxxxxxxxxxxx>
  • User-agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.8.1.9) Gecko/20071114 Remi/2.0.0.9-1.fc6.remi Thunderbird/2.0.0.9 Mnenhy/0.7.5.666
  • Xref: ellandroad.demon.co.uk comp.os.linux.advocacy:598969
Verily I say unto thee, that ml2mst spake thusly:

> [quote]
> 
> Additionally, there is only a button to accept the EULA, so we 
> appropriately used the power button as a reject button ;).

How typically arrogant of Microsoft to assume that no one will ever
reject their Licence. Why bother even asking the question, if there
can only be one answer (in Microsoft's opinion)?

Dell are just as bad:

.----
| After a few days she received a reaction from Dell that stated that
| a refund would not be possible without returning the complete
| machine, because the license is inseparable from the hardware. In
| her answer she referred to previous cases where Dell Germany and
| Dell UK provided a refund to customers.
|
| In the next reply a Dell representative answered that she was
| indeed eligible for a refund for both Windows Vista and Works.
`----

So apparently bare-faced lying is acceptable business practise, at Dell.

Isn't there some law they could be prosecuted under, for deliberately
lying to customers?

-- 
K.
http://slated.org

.----
| "[Microsoft] are willing to lose money for years and years just to
|  make sure that you don't make any money, either." - Bob Cringely.
|  - http://blog.businessofsoftware.org/2007/07/cringely-the-un.html
`----

Fedora release 8 (Werewolf) on sky, running kernel 2.6.23.8-63.fc8
 02:33:20 up 37 days, 9 min,  4 users,  load average: 0.10, 0.16, 0.21

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