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[News] The Partner Group Adopts Bush Tactics to Help Parner, Microsoft

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Why engage in open source FUD?

,----[ Quote ]
| I don’t know what those things are, but I have faith we will find them. Even 
| the good people at the Gartner Group. You’ll just have to excuse us as we go 
| through a grieving process for what was before embracing what is and will be.  



Microsoft emails reveal a very savvy PR machine

,----[ Quote ]
| For example, the summary of Microsoft's meeting with several Gartner analysts
| in October of 2006 is fascinating, and made more so by Jamin Spitzer, group
| manager of Worldwide Analyst Relations at Microsoft, who suggests that two
| objectives of the meeting with Gartner were to create "confidence in the
| Vista product, OEM/Retail channel, and device/app compatibility," as well
| as "provide Gartner 'wiggle room'."
| [...]
| More generally, these emails as well as the others demonstrate that Microsoft
| does a good job of managing the media, including analysts and reporters.


More Analyst Cluelessness

,----[ Quote ]
| Similarly for Wikipedia: nobody gets paid, but look at the results. In just a
| few years it has succeeded in creating an unmatched respository of human
| knowledge, to the point where it is pretty widely regarded as the first place
| to look stuff up, despite its undeniable imperfections.
| As with Gartner, this seems to be a case of analysts simply telling their
| clients what they want to hear, rather than what they need to know. Hence my
| general contempt for the breed, with a few honourable exceptions - RedMonk
| and the 451 Group spring to mind - that both know what they are talking
| about, and tell it as it is.


Moody on Gartner: Math Is Right, But Needs to Show Work

,----[ Quote ]
| Moody spoke to Eben Moglen of the Software Freedom Law Center who indicated
| that while license violations happen, a civil phone call explaining the
| situation results in companies willingly complying. Moglen indicates that
| serious consequences for an infringing company would only arise from a
| willing, persistent disregard for the applicable license.
| Asay makes the further point -- a good one -- that a company should plain and
| simple have a plan for managing software whether it be open source or
| proprietary. I'd go so far to add that a plan is needed, regardless of
| company size or industry (it doesn't matter that IT isn't the business's main
| focus -- it is necessary to know what is running, where). Part of software
| management is license management -- and though there are differences between
| development licenses, and end user licenses, there are overlaps.
| Software has rules -- regardless of whether the source is open or not.
| Businesses (and users) shouldn't think (or be led to believe) otherwise. But
| the open source method -- and approach to upholding the licenses -- seems a
| compelling reason to use it, rather than a liability.


Gartner's FUD

,----[ Quote ]
| So let's just unpick this statement a little. Unfortunately, I can't find any
| details on the Gartner site, so I'll have to make general statements about
| free software and licensing.
| First, if companies are simply using open source software as-is, there are
| no "potential liabilities": none, zero, zilch. I'd be willing to bet that
| this covers 90% of open source in companies today. You can even make changes
| to the code and not make them public - provide you don't circulate them
| outside your company. It's only when you start combining open source code
| with other code that licensing issues might arise, but even here, the spectre
| of "huge potential liabilities" is nonsense.
| [...]
| Gartner's negative spin on the inarguable facts of a massive and increasing
| open source uptake in companies is FUD, pure and simple. Ignore it.


85 percent using open source - but still frustrated?

,----[ Quote ]
| The obvious question - is if Open Source Software (OSS) is so frustrating in
| Gartner's view - than how do they explain that 85 percent now and 100 percent
| within a year are using open source?
| Apparently it's not so frustrating that people won't use it.


Reality Check: What does Gartner really DO?

,----[ Quote ]
| I have this notion to write a series of columns from time to time under the
| title "Reality Check" -- columns intended to explain how the world of
| Information Technology actually functions. Because like any other entrenched,
| complex, and often closeted industry, things in IT don't really work the way
| many people think they do. I'm guessing the Vatican is a bit like that, too.
| So I'll be looking at various IT players and their roles and trying to put
| them into perspective, much as I did recently with a column or two about the
| role of computer consultants. This week the topic is Gartner Inc., or rather
| all the Gartner-like operations that give advice about technology to
| America's largest businesses: what do these guys actually DO?
| Not much of real value I'm afraid -- at least of value in my view.
| [...]
| Into this knowledge vacuum come the vendors, who want to sell stuff, and the
| consultants like Gartner, Forrester, IDC, and the Yankee Group, who need IT
| managers to feel uncertain about every decision except the decision to buy
| something, anything. Then look at the number of "research reports" that are
| commissioned by vendors. Uh-oh.
| The five P's of IT are Pride, Prejudice, Politics, Price, and Performance,
| with the last two being by far the least important. Consultants like Gartner
| are very useful for minding the pride and politics, their real function being
| to provide $2 billion worth of IT management CYA per year.


PC deal could save public sector billions

,----[ Quote ]
| Suffolk told Gartner, “I think we have fundamentally failed on a worldwide
| basis as an IT industry to understand the cost of what we do. And I roundly
| blame Gartner for this, because you guys are the ones who come up with TCO
| [total cost of ownership] benchmarking. It has become a self-fulfilling
| prophecy.
| “So, I go out and I pick boring desktop infrastructure. What price do you
| think the suppliers broadly pitch? You will not be shocked to know that it is
| somewhere around the Gartner TCO benchmark.”


Need some data to support your cause? Hire an analyst

,----[ Quote
| CIO.com raises an important issue about the integrity of research being done
| by industry analysts. Namely, if a sponsor pays for the research, do they get
| favorable treatment in that research?  
| [...]
| I'm not suggesting that the research is corrupted. I'm just suggesting that
| it's hard to remove the taint of sponsored research. Just take a look at
| Gartner's "Hype Cycle" on open source, which is woefully inaccurate, probably
| in part because Gartner gets its information from the vendors who sponsor its
| research, not the customers who are buying into open source in droves.    
| So, the next time you read a report, blog entry, or article, consider who
| pays the writer (including when reading this blog).



Gartner analyst: OOXML important domino

,----[ Quote ]
| Businessweek (Jennifer L Schenker) quoted Gartner analyst Michael Silver last
| week who puts OOXML in a wider commercial perspective...
| "appear more open". This is how Gartner views the credibility of the new
| [OOXML] openness....
| Look how optimistic Gartner's Silver is...


NY Times bans Microsoft analysts from Microsoft stories

,----[ Quote ]
| Just days after banning Enderle from discussing Microsoft because
| he has Microsoft as a client, the Times quoted Gartner analyst
| Michael Silver and AMR Research analyst Jim Murphy in a story
| ^^^^^^^^^^^^^^
| about Microsoft's Windows and Office software.
| If the paper would prefer not to quote an analyst who has
| experience with a client, it did a poor job. Silver is Gartner's
|                                              ^^^^^^^^^^^^^^^^^^^
| vice president in charge of client computing. Microsoft happens to
|                                               ^^^^^^^^^^^^^^^^^^^^
| do lots of business with Gartner and also happens to have a
| ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
| client-software monopoly. We're guessing that Silver knows
| Microsoft's products well and has direct involvement with the
| company.
| And, sure enough, he appears a number of times on Microsoft's
| own site and thousands of times in stories about Microsoft.
| Jim Murphy - wait for it - covers Microsoft too and is even more
| prolific than Silver.
| [...]
| Part of the problem stems from the reticence of companies such as
| IDC and Gartner to reveal their clients. That should make everyone
| nervous, but it doesn't. So called objective technology publications
| keep publishing material bought by vendors without telling you this.
| They're also too lazy or scared to ignore the likes of Gartner and
| IDC until the firms change their disclosure rules.


Buy Vista or die

,----[ Quote ]
| Gartner research vice president Michael Silver said that outfits have delayed
|                                 ^^^^^^^^^^^^^^
| their Vista migrations to the point of stupidity and now some are considering
| late 2008 or even 2009, while others mull skipping the OS completely.  


Other Underreported Stories: Analyst Integrity?

,----[ Quote ]
| There was a pretty interesting discussion with views on both sides. Some felt
| that the rumors have been so persistent that, well, where there's smoke
| there's fire. Others saying they have heard from someone who heard from
| someone that once they started paying their exposure improved. Others saying
| it's just like the rumors that magazine advertisers get better reviews, an
| accusation that has been levied to Ziff-Davis publications, as well as
| photography and stereo equipment magazines for years.      


Credibility Of Analysts

,----[ Quote
| Research firms make their living by offering expert advice to business and
| technology people about the best ways to invest their IT dollars. It can be
| invaluable insight, but only if that analysis comes with no strings attached.
| And on that, there's no guarantee.  
| Forrester, Gartner, IDC, and others insist their output is squeaky clean, yet
| they also rake in millions providing services to the very same companies they
| monitor, heavyweights like Cisco, IBM, Microsoft, and Oracle. Which leads to
| a question that continues to dog the research firms: How much influence do
| technology vendors have over their work?    

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