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Microsoft Customer Satisfaction Plummets in VendorRate Q2 Report
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| VendorRate, the only Web-based business information service that offers
| quick, confidential performance ratings and comparisons of technology
| vendors, announced today that customer satisfaction scores for Microsoft
| plunged dramatically in the second quarter of 2009 while IBM Informix and
| telecom equipment maker ShoreTel earned the top scores in the quarter.
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http://eon.businesswire.com/portal/site/eon/permalink/?ndmViewId=news_view&newsId=20090715005244&newsLang=en
Survey: Microsoft customer satisfaction takes second quarter hit
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| Customer satisfaction for Microsoft’s applications and operating systems took
| a hit in the second quarter, according to a report by VendorRate, an outfit
| that tracks vendor satisfaction.
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http://blogs.zdnet.com/BTL/?p=21149
Startups give Google thumbs-up over Microsoft
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| Analysts and executives say Google, which unveiled the Chrome this week in a
| direct challenge to Microsoft's decades-old dominance of computer operating
| systems and business applications, will take years to get significant share
| of the market, but startups might be their way in.
|
| A growing number of tech entrepreneurs argue that Microsoft's current
| software is out of date and inefficient because, unlike applications that run
| off the Web in a "cloud" environment, they run one copy per person at a time,
| rather than allowing multiple users to share information.
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http://www.reuters.com/article/smallBusinessNews/idUSTRE5691F120090713
Related:
Google leaps, Microsoft drops in brand value
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| Google's brand name value jumped from 20th place last year to 10th in 2008,
| according to the latest version of an annual study that ranks the best
| brands, with only four technology companies ahead of it on the list.
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http://news.cnet.com/8301-1023_3-10046074-93.html?part=rss&subj=news&tag=2547-1_3-0-20
Microsoft’s credibility turning to junk while Linux revenue grows
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| Sweeping changes are needed in Microsoft’s go-to-market approach, and it may
| find more success by creating products like Live Writer, which found a huge
| following right away. Continuing on its current path, the company will
| continue to destroy its credibility and build animosity with users looking
| for quality products on their terms.
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http://tech.blorge.com/Structure%20/2008/04/10/microsofts-credibility-turning-to-junk-while-linux-revenue-grows/
http://tinyurl.com/5fojkd
Microsoft Plummets, Retail Falls While Beauty Gains in CoreBrand 2007 Brand
Power Rankings
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| The annual "CoreBrand Brand Power 100" Branding Index(R) of 1,200 US
| corporations ranks Coca-Cola Company and Johnson & Johnson at #1 and #2
| respectively, unchanged since 2004. Meanwhile, Microsoft's corporate brand
| declined in stunning fashion over the past four years, falling from 11 in
| 2004 to 59 in 2007 Microsoft, a decline of 48 places!
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http://www.marketwire.com/mw/release.do?id=834308
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| Would you believe... that Microsoft has dropped down to #86 within the
| Fortune Best Places to Work survey? That's down from #50 in 2007 and #42 in
| 2006. Like a rock. In a bad way. And who is #1 for two years in a row? Grab
| that chair and give it a big effen toss in the air to Google! Toot! They get
| bigger and they're still #1.
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http://minimsft.blogspot.com/2008/02/some-quick-quips-yahoo-86-and-mspoll.html
Apple has biggest impact on world consumers: survey
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| Microsoft, the world's largest software maker was also a winner, but it
| received the dubious honor of the brand most readers wanted to argue with,
| and the one they most wanted to revamp. Voted into second place in the
| category was brand USA.
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http://www.reuters.com/article/domesticNews/idUSL2850164020080331
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