-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
Unexpected number of open source CRM users
,----[ Quote ]
| The number of companies in Europe using open source software to manage
| Customer Relationship Management (CRM) and Enterprise Content Management
| (ECM) is surprising, an IT advisor has claimed.
`----
http://www.bcs.org/server.php?show=conWebDoc.27027
Call centres: Firms 'using open source CRM'
,----[ Quote ]
| Companies are increasingly requiring their call centre staff to work using
| open source customer relationship management (CRM) applications, an expert
| asserts.
`----
http://www.drltd.com/Call-centres-Firms-using-open-source-CRM-438011278-19230916.aspx
Recent:
The Open Source CRM Argument: Where Does Your Company Fall?
,----[ Quote ]
| “Open source CRM, when it’s sitting on top of Asterisk especially, is a great
| advantage as it reduces call center operating costs by two-thirds or more,”
| said Martin Schneider, director of product marketing at SugarCRM Inc. Digium
| Inc.'s Asterisk, the world's largest open source telephony project with 1.5
| million downloads in 2008, is free.
`----
http://www.insidecrm.com/features/open-source-argument-032609/
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.9 (GNU/Linux)
iEYEARECAAYFAkpHGxoACgkQU4xAY3RXLo4iCwCfUdHzjw+6t9tCpd7nDXZO2u8t
sqIAoKR3ub1wMKG0sqGD9aBJu7hBg1VF
=vOZX
-----END PGP SIGNATURE-----
|
|
