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Bank boosts customer service 60 per cent with open source tool
,----[ Quote ]
| A new way of tracking and capturing employee and customer ideas and data
| using an made-in-house CRM tool has worked wonders for YES Bank. In a short
| time, this relatively new banking firm has improved customer service by 60
| per cent and turnaround time for its processes by almost 70 percent.
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http://www.itbusiness.ca/it/client/en/home/News.asp?id=54126
College Bytes
,----[ Quote ]
| Around 400 students from various colleges and experts from the IT industry
| interacted during the event. The topics included Green IT, Cloud Computing,
| Entrepreneurship, Open Source Software and Natural Language processing which
| were delivered by experts from IT companies like TCS, CDAC and Omniscient
| Technologies.
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http://www.indianexpress.com/news/College-Bytes/500612/
Recent:
Handelsbanken taps IBM and Red Hat for virtualisation
,----[ Quote ]
| Sweden's Handelsbanken has deployed virtualisation technology using Red Hat
| Enterprise Linux on IBM's System z servers and operating system
`----
http://www.finextra.com/fullstory.asp?id=19948
Related:
FNB switches 12 000 desktops to Linux
,----[ Quote ]
| With 12 000 desktops switching to Linux this is very likely the
| most significant Linux and open source implementation in South
| Africa to date.
`----
http://www.tectonic.co.za/view.php?id=1562
Oracle easy meat for Red Hat Australia
,----[ Quote ]
| He said Red Hat was currently working with a "large bank", whom he kept
| anonymous, to introduce Linux into its IT environment.
`----
http://www.australianit.news.com.au/story/0,24897,22646223-5013040,00.html
Open Source Slowly Gains Momentum on Wall Street
,----[ Quote ]
| Customers may be comfortable using Linux for infrastructure-type
| systems but less so for business software, said Monica Kumar,
| senior director of product manager for Linux and open-source
| software at Oracle.
`----
http://www.adtmag.com/article.aspx?id=20569
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