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Re: [News] New Push in the EU Encourages Commission to Make Unbundling a Reality

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____/ 7 on Friday 11 Sep 2009 23:11 : \____

> Roy Schestowitz wrote:
> 
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>> 
>> Petition for the refund of OEM Licenses in the EU
>> 
>> ,----[ Quote ]
>> | Dear Sir or Madam,
>> | 
>> | REF: Unclear refunds of OEM Licenses in Europe
>> | 
>> | Legally one could assume that a customer chooses what he/she wants to
>> | buy. However it is still impossible today to buy a laptop / computer
>> | without a Microsoft license or to have a refund of said Microsoft
>> | software, if you do not agree to the Microsoft Licensing policies in
>> | which is clearly stated :
>> | 
>> | âBy using the software, you accept these terms. If you do not accept
>> | them, do not use the software. Instead, contact the manufacturer or
>> | installer to determine their return policy for a refund or credit.â
>> | 
>> | Windows Vista_Home Premium_English_b6fbe7e6-f312-4692-8aee-
>> | f5b3d60987b4.pdf
>> | 
>> | However this clearly stated OEM License Policy cannot be executed by
>> | said customer.
>> | 
>> | For a fact, you can only see the license when you are using the
>> | software, in most cases the license is not included on paper with the
>> | software and in most cases not even in the language of the said
>> | customer.
>> | 
>> | For a fact the manufacturer or installer refuse to refund or even 
refer
>> | to Microsoft to obtain a refund, which clearly is in violation of the
>> | said OEM License Policy. Weâd like to urge the European Commission to
>> | take action and to make it possible to apply the License Policy of
>> | Microsoft and the law in favor of the consumer.
>> | 
>> | We have studied the Licenses of the majority of Microsoft Operating
>> | Systems and have discovered that they all apply.
>> `----
>> 
>> http://softwarepushers.com/
> 
> 
> There is only one licensor and therefore there should be only one
> point of reference where the refund applications have to be made
> and administered. Otherwise, the companies involved are evasive
> and set up structures to avoid refunding and violating
> consumer rights.

They should be fined for it. Let's see how many signatures can be 
accumulated. Spread the word...

- -- 
		~~ Best of wishes


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