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Re: Microsoft gives BPOS customers credit note for latest crash

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____/ RonB on Wednesday 10 Aug 2011 09:37 : \____

> On Wed, 10 Aug 2011 08:20:41 +0000, Hardon wrote:
>> <http://www.theregister.co.uk/2011/08/10/microsoft_bpos_credit_note/>
>> <quote>
>> Voucher for flakey service designed to appease clients
>> Microsoft UK has vowed to provide BPOS customers with vouchers against
>> future credits following seven hours of downtime at the weekend.
>> This is the latest in a series of embarrassing cloud outages for Redmond
>> after a summer of interruptions began in May, but differs from other
>> incidents in that an "Act of God" was responsible for knocking out the
>> service.
>> ...
>> Another interesting boast from Microsoft, and one that appears of
>> equally dubious value, is its claim that blackouts should never be a
>> concern for prospective cloud customers.
>> "When you switch to cloud power Microsoft, you never have to worry about
>> a power outage. You can rest easy. Our financially backed 99.9 per cent
>> uptime guarantee means a steady stream of power is pumped directly into
>> your business at all times and include 24/7 support if anything ever
>> does go wrong," said the vendor on its website. </quote>
> The next thing you know, they'll be promising that "viruses and trojans
> should never be a concern for prospective Windows and Office customers."

They said only 1% of PCs are affected by those. :-)

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