From: chrisjo chrisjo@xxxxxxxxxxxxx
Sent: Thursday, August 31,1995 6:08 AM
To: jeff@xxxxxxxxxxxx; miken@xxxxxxxxxxxx; troy@xxxxxxxxxxxx
Cc: thomasre@xxxxxxxxxxxxxxx; chrisjo@xxxxxxxxxxxxxxx; drosen@xxxxxxxxxxxxx
Subject: Follow on from our discussions
As per earlier conversations, here are our deliverables and next steps.
1. RNAPH.DLL
Apologies for the delay in delivering this component. RC 1 of this DLL
is available and attached below. We will release final bits next week,
we need to run a final test pass and do a final build, and also complete
our license agreement. It will be licensed under exactly the same terms
as URL.DLL. In particular, please make sure that you follow the
instructions for loading the DLL in order to ensure that you run on
future versions of Windows 95 and Windows NT.
2. Associations in the Registry
As per our agreement, we will modify our next release of Internet
Explorer to prompt the user before overwriting the associations in the
registry. Our next beta release will have this feature. Our prompt will
be something like: "Do you want to make Internet Explorer the default
Web browser"? YesNo, Ask me again next time". Our understanding was that
your next beta release would do this as well. When can we expect a
release with these changes? We would like to ensure that our actions and
yours are coordinated.
3. Netscape Online Store
For some reason, your online store is detecting use of your browser, not
browser features. We have a browser that supports SSL, and your site is
rejecting it for purchase, with the message. "Because you are not using
Netscape Navigator, you do not have adequate security to make a purchase
from the Netscape General Store. If you wish to securely encrypt your
credit information, you can download Netscape Navigator and continue
shopping". Can you explain why we get this message, even though we do
have adequate security? We believe that our support of SSL should be
recognized by Netscape through your support of our browser by your servers.
4. Developer Support
In terms of industry standards and interoperability, we need to continue
to work closely together. However, over the past several months, you've
had access to our development team that other ISV's have not. We have
gladly given that access to ensure that we foster a broader
relationship. We are now ramping up to full spped on new development
efforts, and cannot afford to continue this level of support. Fairness
dictates that all future technical questions must be routed through
standard channels. If these are not sufficient you can also purchase
premium support, which will give you a Microsoft contact you can use for
all your questions. Please let me know if you are interested in this
option and I can provide you with a contact.
Let me know if you have questions or comments, and also help me
understand points 2 and 3 above
Thanks - Chris Jones
From: Troy Chevalier (SMTP:troy:netscape.com)
Sent Thursday, August 31, 1995 7:59 PM
To: chrisjo@xxxxxxxxxxxxx; jeff@xxxxxxxxxxxx; mikeh@xxxxxxxxxxxx;
troy@xxxxxxxxxxxx
Cc: chrisjo@xxxxxxxxxxxxxxx; drosen@xxxxxxxxxxxxx; thomasre@xxxxxxxxxxxxxxx
Subject: RE: Follow on from our discussions
So perhaps you can define what "standard" channels mean as far as
getting developer support?
We would be happy with any support at all in figuring out how to get the
GenInstall() and network device installer routines to work for us.
There's no sample code on the DDK, there's nothing on the MSDN CDs, and
you guys haven't answered a single question we have asked.
Troy
From: chrisjo chrisjo@xxxxxxxxxxxxx
Sent: Friday, Sepember 01, 1995 10:50 AM
To: jeff@xxxxxxxxxxxx; miken@xxxxxxxxxxxx; troy@xxxxxxxxxxxx
Cc: thomasre@xxxxxxxxxxxxxxx; chrisjo@xxxxxxxxxxxxxxx; drosen@xxxxxxxxxxxxx
Subject: RE: Follow on from our discussions
Troy, as per our phone conversation, you should try (800) 936-3500 and
sign up for Premier Developer Support. This is the option most major
ISV's have, and will provide you with a dedicated channel you can use to
answer all of your questions. I understand you may be having problems
getting through, and we are looking into this on our end, but realize
that we are also answering Win95 support questions so our load at this
time is high.
Thanks - Chris
http://edge-op.org/iowa/www.iowaconsumercase.org/011607/2000/PX02400_A.pdf
--
court documents in the case of Comes v. Microsoft.
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