This is a very specific software problem. It involves your CD drive, the
software that you use and the drivers that help these function properly.
I can't offer any good solution, but only explain to you what the problem
_could_ be. When you uninstalled Roxio (not a smart choice as two different
programs could operate in conjunction), you have also erased some related
resources of data or functionality.
Try this (in this order):
1) Find out if there is an extra installation file on the Roxio CD - one for
a different component.
2) Find out if there are different installation modes when running the Roxio
installer.
3) Consult on-line Roxio support pages (their official page).
4) Contact them.
Roy
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__/ Roy Schestowitz \______\______\____
| Web: www.danielsorogon.com/Webmaster |
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========================================
----- Original Message -----
>From: "Harvey Tobkes" <harveyT@prodigy.net>
To: "Roy "Schesty" Schestowitz" <sch@danielsorogon.com>
Sent: Friday, January 24, 2003 3:35 AM
Subject: Help needed!
>
> I installed an inexpensive program I bought to make CD’s and labels
because
> Roxio Platinum 5 (my old program Easy CD Creator) was incompatible with my
> CD-RW’s and the Eject command did not function except during a Reboot.
> Anyway, the new program was very inferior and it was my fault for not
> realizing that at the price it could not possibly have what I wanted, I
> uninstalled it, even though it was money down the drain.
>
> I re-installed Roxio Platinum 5. I get it to do everything I want except
at
> the point where when I hit Record, the dialogue box reads; “There are no
> supported CD Recorders available.” I did all the updates possible from
the
> Web Checkup on the Internet Menu. I did not have this problem at all in
the
> past.
>
> I think CD Direct Drive is needed and somehow I do not have it. The
Dialogue
> box tells me, “Direct CD, No supported Drive.”
>
> I do not know if I have explained my problem adequately or if it makes any
> sense but if
> you have any advice, I would appreciate it?
>
> Should I attempt to call Roxio for help?
>
>
>
>
|