Pan wrote:
> On Fri, 15 Apr 2005 19:36:40 +0000, quisquiliae wrote:
>
>> Time to book my hols, Speedferries are cheap. fast enough, and
>> Dover-Boulogne will do. I can book online or pay £10 extra to use the
>> phone. But after filling in the web-form with CC details etc I wait
>> several minutes for the "Please wait, your transaction is being
>> processed ..."etc to go away. It doesn't, and no confirmation email is
>> forthcoming, so this morning I send an email asking what gives. Reply
>> below:
>>
>> <blockquote>
>> Dear Dr Clark
>>
>> Thank you for your email. Please be advised that we are having problems
>> with certain browsers such as Netscape, FireFox and Safari. Our system
>> is also not compatible with Apple Mac computers.
>>
>> The best browser to use is Internet Explorer with your security settings
>> set as low.
>>
>> If you still have problems booking, you can contact our call centre on
>> 0870 2200 570 or 0033 (0) 683 57 98 50.
>>
>> Kind regards
>> SpeedFerries Ltd
>> </blockquote>
>>
>> Ah yes, use my CC with Windows and IE AND security set low! Think I'd
>> better look again at the Chunnel or P&O.
>
> lol, that does not remotely inspire confidence in the company. They should
> be attracting custom, not setting conditions and putting people off :)
I occasionally submit bitter messages to sites that are poorly designed
(compatible with IE of course). Last time I tried it was Royal Mail. I got
a reply saying that my request had been passed on to the technical team and
I will hear from them shortly.
Did I hear from them? No. So, ummm.... who else should I turn to for post?
Oh, wait... Royal Mail is a monopoly.
Roy
--
Roy S. Schestowitz
http://Schestowitz.com
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