Oliver Wong wrote:
> The way to ensure the customer gets what they want is to involve
> the customer in the iterative development process. Talk to the
> customer to find out what they want (note that what they ask for is
> not nescessarily what they want, as illustrated by the
> cartoon). Then build the simplest thing that fufills the customer's
> requirements. Now show that to the customer. Is that what they
> wanted? If so, great. If not, then change it until it is what they
> want.
>
> This second process works just as well whether the software is
> open source or closed source.
Except customers can't usually check-out the cvs of closed sources to
review the progress of the *actual* implementation. All they see is
occasional snapshots, maybe not even in the form of running "beta"
code, and by the time the customer realises there is a serious
conflict or misunderstanding, development has already progressed way
past the concept stage, and costs much more to "go back" and restart
the process from scratch.
There's simply nothing to beat peer review.
--
K.
http://slated.org - Slated, Rated & Blogged
This message has not been photoshopped in any way.
Fedora Core release 5 (Bordeaux) on sky, running kernel 2.6.16-1.2133_FC5
22:49:59 up 65 days, 23:06, 3 users, load average: 0.00, 0.00, 0.00
|
|
