This article has just been "Dugg":
"Microsoft may not make flawless software, but its proprietary strategy is
hard to fault. In particular, Microsoft has mastered desktop lock-in,
undermining users' confidence in any alternatives and creating a slew of
minor difficulties that irritate those who do switch.
Two themes dominate the stories I hear about the tribulations of using and
adopting non-Microsoft business desktops: the difficulty in finding
compatible hardware and the stranglehold Microsoft Word has on users. In the
last week, IT pros have shared their experiences with these two adoption
inhibitors. They're representative of other stories I've heard."