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Re: PalmOne "support"?

  • Subject: Re: PalmOne "support"?
  • From: Roy Schestowitz <newsgroups@xxxxxxxxxxxxxxx>
  • Date: Mon, 15 May 2006 08:17:43 +0100
  • Newsgroups: alt.comp.os.palm
  • Organization: schestowitz.com / MCC / Manchester University
  • References: <1147556487.509647.320590@v46g2000cwv.googlegroups.com> <b758$44672f4b$546bb17e$4082@cache40.multikabel.net> <1147676065.705380.14720@u72g2000cwu.googlegroups.com>
  • Reply-to: newsgroups@xxxxxxxxxxxxxxx
  • User-agent: KNode/0.7.2
__/ [ Martin  Cleaver ] on Monday 15 May 2006 07:54 \__

> __/ [ David ] on Sunday 14 May 2006 14:25 \__
> 
> > "Martin Cleaver" <martin.cleaver@xxxxxxxxx> wrote in message
> > news:1147556487.509647.320590@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> >>I am very happy with my Tungsten T3, but now need a driver for the Sony
> >> Ericsson k750i to sms... but can't find one that works. So in the end I
> >> decided to contact PalmOne - but am stunned to find out that it is
> >> apparently actually completely impossible to contact PalmOne at all in
> >> any way. They have at last apparently succeeded in finding the ideal
> >> answer to what all software and hardware companies would love to do -
> >> to make a site without any way of actually contacting the company.
> >> There's a section called "contact" on the website, but somehow
> >> the word has been redefined. :(
> >>
> >> Does anyone have any idea how to "contact" PalmOne
> >> By email (e,.g. in the Netherlands).
> >>
> >> Greetings
> >>
> >> Martin
> > 
> > Try support@xxxxxxxx
> > I got a response within 2 days.
> > 
> > David
>
> I tried
> 
> And got:
> In order for us to deal efficiently with your inquiry, please visit our
> e-service offering at www.palm.com/us/support
> At this location you will find information that may be helpful in
> resolving your question together with details of how to contact Palm
> for further assistance.
> This is an automated response - please do not reply.
> Palm will only respond directly to questions submitted via the
> e-service offering.
> 
> And I haven't managed to find "e-service" on the site.

I believe they have some telephone numbers. These will probably redirect you
to another country though and I hear it is unfruitful at time. 

Hope it helps,

Roy

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