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Re: [News] Linux Put to the Test in East of England, Feedback is Positive

On Mon, 16 Oct 2006 20:17:33 +0100, Roy Schestowitz wrote:

> Results of Ubuntu Linux desktop tests in the VCS
> ,----[ Quote ]
>| Feedback from actual users was generally very positive regarding use
>| of the software. They found it intuitive and, with only occasional
>| difficulties, quickly adapted to its use. Many of them seemed very
>| surprised at this and at the range of good quality free software
>| available. They had clearly been influenced to believe this would
>| not be the case, but soon overcome any such prejudices.
> `----
> http://foss.ciac.org.uk/article43.html

The problem is not, and for a long time hasn't been running Linux.  The
problem is administrating Linux.  End users administrate their own Windows
PC's (for good or bad) and it's much more difficult for them to do that in
Linux because it requires more technical knowledge than Windows or OSX
requires for the vast majority of administration tasks.

Sure, you'll find edge cases where users have to use the registry, but
generally the instructions for doing this are very straight forward, and
the same for all users.  In Linux, the instructions typically vary from
distro to distro, which usually means the user has to be an expert at
searching for technical information to get the correct instructions.

A system that is pre-setup, with every application they currently need, is
quite usable.  But in 6 months time, the users will usually have ot make
changes of some sort, and that's where the problems begin.

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