Submitting a Bug Report to Microsoft
,----[ Quote ]
| So I found a bug in Outlook 2003. It's really simple and easy to describe,
| would probably take about 30 minutes of work to fix (I'm too much of an
| idealist)...
|
| [...]
|
| 11:00 - I dial 1-800-Microsoft...
|
| [...]
|
| 11:05 - Begin listening to crappy hold music.
|
| [...]
|
|
| MS -- "Oh. Well if you don't have a name, I can't help you."
| Me -- "Alright. Guess I won't report a bug. Have a nice day."
| 11:30 -- I hang up, defeated. Their legal department laughs maniacally.
`----
http://greeneggpage.com/?p=271
Related:
Microsoft : Arrogance leads to Vulnerability
,----[ Quote ]
| Chatting with the Microsoft senior sales people, I was struck by
| their incredible arrogance. They know the company?s products are good,
| but they have no qualms whatsoever about charging top dollar as a
| result.
|
| It reminds us how Microsoft used to behave when it comes to their
| products' security records. IE5 and 6 were nothing short of being
| proper Swiss Cheese with loads of holes in them but hey, they had 95%
| of the browser market at that time and couldn't care less.
`----
http://securityblog.itproportal.com/?p=514
|
|