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[News] Can This Explain Why Windows is So Buggy?

Submitting a Bug Report to Microsoft

,----[ Quote ]
| So I found a bug in Outlook 2003. It's really simple and easy to describe, 
| would probably take about 30 minutes of work to fix (I'm too much of an 
| idealist)...
| 
| [...]
|
| 11:00 - I dial 1-800-Microsoft...
|
| [...]
| 
| 11:05 - Begin listening to crappy hold music.
| 
| [...]
| 
| 
| MS -- "Oh. Well if you don't have a name, I can't help you."
| Me -- "Alright. Guess I won't report a bug. Have a nice day."
| 11:30 -- I hang up, defeated. Their legal department laughs maniacally.
`----

http://greeneggpage.com/?p=271


Related:

Microsoft : Arrogance leads to Vulnerability

,----[ Quote ]
| Chatting with the Microsoft senior sales people, I was struck by
| their incredible arrogance. They know the company?s products are good,
| but they have no qualms whatsoever about charging top dollar as a
| result.
| 
| It reminds us how Microsoft used to behave when it comes to their
| products' security records. IE5 and 6 were nothing short of being
| proper Swiss Cheese with loads of holes in them but hey, they had 95%
| of the browser market at that time and couldn't care less.
`----

http://securityblog.itproportal.com/?p=514

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