How Novell Saved Millions With Open Source
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| Anderson also cited Novell's issue tracking system as a point point
| made less costly. Prior to the open source mandate, Novell had been
| running a proprietary system that cost $1.2 million to acquire,
| involved consulting costs for initial deployment of $300,000 and
| an annual maintenance fee $180,000. Novell is now using
| Bugzilla. Cost: zero.
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http://www.internetnews.com/ent-news/article.php/3660661
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