Support site: Confusion over new Vista features the cause of most calls
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| From a pool of 1,000 users that inquired about technical help, 77 percent
| needed help with Vista.
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http://arstechnica.com/journals/microsoft.ars/2007/07/13/support-site-confusion-over-new-vista-features-the-cause-of-most-calls
Related:
Vista – XP Downgrade Rights – Hot Microsoft Subject
,----[ Quote ]
| The downgrade rights from Windows Vista to Windows XP are a hot subject over
| at Microsoft.
|
| [...]
|
| According to Lisa Michigan from the Microsoft U.K. licensing team, the first
| two positions in the company's top 5 licensing questions revolve around
| Windows vista downgrades.
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http://news.softpedia.com/news/Vista-XP-Downgrade-Rights-Hot-Microsoft-Subject-57931.shtml
Dell casts doubts on Vista
,----[ Quote ]
| Dell today revealed that it will restore the option to use Windows XP on
| some of its home systems, marking a potentially damaging blow to
| Microsoft's hopes for the newer Windows Vista.
|
| [...]
|
| While a popular request through the company's IdeaStorm website, the
| choice was substantially outnumbered by requests for pre-installed
| Linux, US-based technical support, and other features -- pointing to a
| larger general demand for the change. The turnaround may be a reflection of
| an overall backlash against Vista, observed IDC analyst Richard Shim.
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http://www.macnn.com/articles/07/04/19/dell.casts.doubts.on.vista/
,----[ Quote ]
| In late February, a client of Solbrekk Business Technology Solutions
| bought seven PCs as part of a $50,000 project and decided to try Vista
| on one of the machines. Three hours into the job, he decided there were
| too many compatibility issues with the company's antivirus software
| and a third-party logistics application. So Joann Evans, Solbrekk
| senior account executive, opted to use XP. But after several
| frustrating hours trying to reach people at an OEM distributor
| and then Microsoft to obtain a downgrade license, she gave up and
| purchased a new XP Pro license for her client--with her own money.
|
| "I can't tell you how many times I got hung up on," she says.
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http://www.crn.com/software/199100681;jsessionid=WKHCZHK5FANAOQSNDLOSKHSCJUNN2JVN?pgno=5
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