Roy Schestowitz wrote:
> [They pretend it was a mistake, but they changed nothing...]
>
> PC World Linux laptop warranty saga gets even more bizarre
>
> ,----[ Quote ]
> | This is not an isolated incident by any means, reports are now popping
> | up of other people turned away by PC World for hardware repairs due to a
> | Linux installation. One even reports that PC World told him that Linux
> | was 'alien software' and so the numerous dead pixels on the screen could
> | not be repaired under warranty. Perhaps the Linux spaceship had landed
> | on the display causing the damage? Makes about as much sense as PC World
> | is at the moment?
> `----
>
> http://www.daniweb.com/blogs/entry1676.html
You just report them to trading standards. They will in no time
raid PCWorlds and any other companies like it for failing
to honour warranties. Many idiots have tried these kinds
of tricks before and have all failed.
They are obliged to refund you in full if they can't repair under
warranty. Statutory rights can't be negated through illegal uses of T&C.
> PC World refuse to repair hardware fault, AGAIN because of linux! *argh*
>
> ,----[ Quote ]
> | So, after being told this rubbish I said well tell you what, I called
> | expecting Head Office and I was told I am being put through to them,
> | clearly you are not Head Office can you transfer me now please. He did't
> | like that much obviously, he agreed and then...
> |
> | Hung up on me.
> |
> | Argh, so I go back into the store as I was in the car park making the
> | call.
> |
> | Told Mr Tank that he told me more rubbish and he said that its a call
> | centre, and he has no other contact number for them. He didn't try to
> | call them, he didnt offer me any more help. So I said I would write in
> | as I had no other choice and I left.
> `----
>
> http://www.dreamstate.eu/home/20070914.html
>
>
> Related:
>
> PC World refuse to repair hardware fault, because of Linux
>
> ,----[ Quote ]
> | PC World refuse to repair hardware fault, because of LinuxToday I took
> | my laptop to pc world because a crack has developed near the left hinge,
> | this develops because the joint inside is failing and spreading to the
> | casing.
> |
> | Laptop is only 4 or 5 months old and otherwise in good condition.
> |
> | It was agreed that infact there is indeed an issue with the hinge and
> | that it will spread much further untill the display can no longer stay
> | attached to the rest of the unit.
> |
> | Then I was told because I have Linux installed, I am not covered by my
> | warranty.
> `----
>
> http://www.dreamstate.eu/?pcworld
>
>
> I've installed Linux, now give me my Windows refund
>
> ,----[ Quote ]
> | Unfortunately, due to unfair licensing practices, Windows comes
> | with most computers that are purchased and most people have to payf
> | or Windows whether they like it or not, even if they are looking for
> | a naked machine, ie one without an operating system installed. As
> | you may well know that finding a naked notebook is difficult and
> | can be expensive. Because of this several complaints have been put
> | to the European Union asking them to investigate. This has been
> | reported in the press (see
> | http://seattlepi.nwsource.com/business/276088_msfteu01.html). This,
> | as you may have heard, is referred to as the 'Microsoft Tax'.
> `----
>
> http://www.fedoraforum.org/forum/showthread.php?t=139627
>
>
> ChangeLog: HP clarifies warranty under Linux
>
> ,----[ Quote ]
> | HP is committed to supporting its customers and backs its PCs with a
> | solid hardware warranty regardless of the operating system.
> `----
>
> http://enterprise.linux.com/article.pl?sid=07/03/30/199253&from=rss
>
>
> ChangeLog: Run Linux, lose warranty
>
> ,----[ Quote ]
> | When she called Compaq -- the unit comes with a one-year warranty
> | on the hardware -- they asked what operating system she was running.
> | When she told them Linux, they said, "Sorry, we do not honor our
> | hardware warranty when you run Linux." In order to get warranty
> | service, she was told, she would have to remove Linux and
> | reinstall the original OS.
> `----
>
> http://enterprise.linux.com/article.pl?sid=07/03/23/1430204&from=rss
>
>
> Packard Bell: "Upgrade to Vista & lose your...
>
> ,----[ Quote ]
> | I purchased a nice Vista laptop, it has the sticker "Windows Vista
> | Capable" so I went ahead and put Vista on it, If it can support a
> | superior OS then why not! id be stupid not to take advantage.
> |
> | The sticker Lies, i later found that its only stable to run the
> | basic system (Controll panels and IE. thats about it)
> |
> | - Not capable to run on the computer, Multiple drivers missing,
> | not very capable.
> |
> | - Not capable to have duel boot, because of modified spam filled
> | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> | Packard Bell customised OS using the "recovery", no cds
> | or anything.
> |
> | - Not Capable to run the basic functions of Vista
> |
> | - IF YOU DO UPGRADE IT VOIDS YOUR WARENTY!!!
> `----
>
> http://www.vistaforums.com/Forum/Topic4458-41-1.aspx
|
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