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____/ bbgruff on Friday 29 August 2008 14:43 : \____
> U.K. readers will be familiar with PCWorld.
> Part of Dixon's-that-was?
How quickly things have changed. They, Gruff, remember this saga? (reverse
chronological)
Refund for me! PC World buckle to the pressure.
,----[ Quote ]
| I went back today and received a refund straight away with no messing at all.
`----
http://www.dreamstate.eu/home/20070924.html
PC World Linux laptop warranty saga gets even more bizarre
,----[ Quote ]
| This is not an isolated incident by any means, reports are now popping up of
| other people turned away by PC World for hardware repairs due to a Linux
| installation. One even reports that PC World told him that Linux was 'alien
| software' and so the numerous dead pixels on the screen could not be repaired
| under warranty. Perhaps the Linux spaceship had landed on the display causing
| the damage? Makes about as much sense as PC World is at the moment…
`----
http://www.daniweb.com/blogs/entry1676.html
PC World refuse to repair hardware fault, AGAIN because of linux! argh
,----[ Quote ]
| So, after being told this rubbish I said well tell you what, I called
| expecting Head Office and I was told I am being put through to them, clearly
| you are not Head Office can you transfer me now please. He did't like that
| much obviously, he agreed and then...
|
| Hung up on me.
|
| Argh, so I go back into the store as I was in the car park making the call.
|
| Told Mr Tank that he told me more rubbish and he said that its a call centre,
| and he has no other contact number for them. He didn't try to call them, he
| didnt offer me any more help. So I said I would write in as I had no other
| choice and I left.
`----
http://www.dreamstate.eu/home/20070914.html
PC World refuse to repair hardware fault, because of Linux
,----[ Quote ]
| PC World refuse to repair hardware fault, because of LinuxToday I took my
| laptop to pc world because a crack has developed near the left hinge,
| this develops because the joint inside is failing and spreading to the
| casing.
|
| Laptop is only 4 or 5 months old and otherwise in good condition.
|
| It was agreed that infact there is indeed an issue with the hinge and that it
| will spread much further untill the display can no longer stay attached to
| the rest of the unit.
|
| Then I was told because I have Linux installed, I am not covered by my
| warranty.
`----
http://www.dreamstate.eu/?pcworld
- --
"There's a lot of Linux out there -- much more than Microsoft generally signals
publicly -- and their customers are using it..." --Paul DeGroot, a Directions
On Microsoft analyst.
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