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The Open Source CRM Argument: Where Does Your Company Fall?
,----[ Quote ]
| “Open source CRM, when it’s sitting on top of Asterisk especially, is a great
| advantage as it reduces call center operating costs by two-thirds or more,”
| said Martin Schneider, director of product marketing at SugarCRM Inc. Digium
| Inc.'s Asterisk, the world's largest open source telephony project with 1.5
| million downloads in 2008, is free.
`----
http://www.insidecrm.com/features/open-source-argument-032609/
Recent:
SugarCRM's new features previewed
,----[ Quote ]
| SugarCRM has fundamentally overhauled the web services framework and has now
| added a REST (Representational State Transfer) interface that will allow for
| easier development of the services based upon Sugar data. Another new feature
| is a CSS based themes framework, which will allow developers to create new
| themes, without writing any code. The new Mobile Studio Editor will help to
| optimise SugarCRM for mobile devices with pre-built layouts and views for
| specific mobile use. Dynamic teams enables users to add multiple or
| individual teams to a CRM record, to help with collaboration on larger and
| more complex projects.
`----
http://www.heise-online.co.uk/open/SugarCRM-s-new-features-previewed--/news/112541
SugarCRM Previews Upcoming Cloud, CRM Features
,----[ Quote ]
| CEO John Roberts pledges to help customers reposition their companies to take
| advantage of cloud computing trends and more open source code.
`----
http://www.informationweek.com/news/software/open_source/showArticle.jhtml?articleID=213000483&subSection=News
http://tinyurl.com/bvt2qy
Related:
SugarCRM wants to be the Linux of the CRM world
,----[ Quote ]
| While Mr Roberts credits Marc Benioff with educating the market about the
| benefits of software as a service, he says SugarCRM is winning business
| because there isn’t any customer lock-in as there is with Salesforce and its
| proprietary behavior. For example, application developers for the Salesforce
| Force.com platform have to use a programming language called Apex.
`----
http://blogs.zdnet.com/Foremski/?p=325
War of words as Zoho sticks it to salesforce.com
,----[ Quote ]
| So you thought the Software as a Service (SaaS) market was all peace and
| love? Think again. The CEO of open source, online applications provider
| Zoho -- Sridhar Vembu – has fired a salvo across salesforce.com’s bows. He is
| not happy, that’s for sure.
`----
http://www.businessreviewonline.com/os/archives/2008/11/war_of_words_as.html
SugarCRM Announces Sugar 5.1 General Availability
,----[ Quote ]
| SugarCRM Inc., the world’s leading provider of commercial open source
| customer relationship management (CRM) software, today announced the general
| availability of Sugar 5.1, which includes new reporting and wireless
| capabilities for SugarCRM. The new reporting and analytics engine provides
| SugarCRM users with improved insight into sales effectiveness and customer
| behavior. Revamped wireless capabilities deliver the feature-rich SugarCRM
| user experience on mobile phones, including support for the popular
| BlackBerry® and iPhone™ smartphones.
`----
http://www.businesswire.com/portal/site/google/?ndmViewId=news_view&newsId=20080827005218&newsLang=en
Sweet communications
,----[ Quote ]
| The question is not whether you should implement unified communications
| technologies when your company is in the open source community and full of
| employees fresh from college who would rather instant-message than make a
| phone call. The question is how, says Lila Tretikov, CIO at SugarCRM, an open
| source software company founded in 2004. The company ties multiple
| unified-communications packages into its own relationship management platform
| to enable effective communications among its workforce of 150 employees -- at
| least 25% of them remote -- and a development group in Shanghai, China, as
| well as customers and the extended open source community.
`----
http://www.networkworld.com/news/2008/101308-your-take-tretikov-sugarcrm.html?hpg1=bn
Open Source CRM Comes of Age
,----[ Quote ]
| Few categories of open source software have seen so much solid teamwork and
| rapid development as customer relationship software (CRM) projects. As
| evidenced by huge proprietary players such as Salesforce.com, CRM implemented
| on the web as an on-demand tool for teams of co-workers also creates
| substantial business efficiencies. If you have a business and haven't looked
| into some of the top open source CRM offerings lately, here's a look at what
| you can start doing.
`----
http://ostatic.com/171741-blog/open-source-crm-comes-of-age
SugarCRM Announces Sugar 5.1 General Availability
,----[ Quote ]
| SugarCRM Inc., the world’s leading provider of commercial open source
| customer relationship management (CRM) software, today announced the general
| availability of Sugar 5.1, which includes new reporting and wireless
| capabilities for SugarCRM. The new reporting and analytics engine provides
| SugarCRM users with improved insight into sales effectiveness and customer
| behavior. Revamped wireless capabilities deliver the feature-rich SugarCRM
| user experience on mobile phones, including support for the popular
| BlackBerry® and iPhone™ smartphones.
`----
http://www.businesswire.com/portal/site/google/?ndmViewId=news_view&newsId=20080827005218&newsLang=en
Open Source CRM Comes of Age
,----[ Quote ]
| Few categories of open source software have seen so much solid teamwork and
| rapid development as customer relationship software (CRM) projects. As
| evidenced by huge proprietary players such as Salesforce.com, CRM implemented
| on the web as an on-demand tool for teams of co-workers also creates
| substantial business efficiencies. If you have a business and haven't looked
| into some of the top open source CRM offerings lately, here's a look at what
| you can start doing.
`----
http://ostatic.com/171741-blog/open-source-crm-comes-of-age
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