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Re: [News] [Rival] Microsoft's Vista 7 Causes Problems for Office Customers

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____/ Sinister Midget on Tuesday 01 Dec 2009 10:58 : \____

> On 2009-12-01, Erik Funkenbusch <erik@xxxxxxxxxxxxxxxxxxxxxx> claimed:
>> On Mon, 30 Nov 2009 20:28:04 +0000, Roy Schestowitz wrote:
>>
>> Oh please, this should be titled "User doesn't know how to change
>> permissions, so blames Microsoft"
> 
> "Users"
> 
>    Microsoftâs official support advice for this problem is to rename
>    one file, MAPI32.DLL, to MAPI32.OLD so that Outlook thinks it needs
>    to repair it. This is neither sufficient or very helpful. Firstly,
>    in many cases you have to rename other similarly-named files
>    elsewhere on your system which the error message doesnât tell you
>    about; simply renaming MAPI32.DLL in the Windows/System32 directory
>    wonât always help. (It certainly didnât for me, and other users have
>    reported similar issues online.)
> 
>    Secondly, Microsoftâs security infrastructure means you canât simply
>    rename the file. Because itâs in a protected directory, you canât
>    rename it even if you launch an administrator-level command window.
>    On Vista, itâs just about possible to change the permissions through
>    an arduous process â but on the Windows 7 machine I used, every
>    single permission-changing option that was relevant was permanently
>    greyed-out. The whole point of the Microsoft security infrastructure
>    is that users shouldnât have to (and therefore shouldnât) meddle
>    with these files, but itâs a bit pointless Redmond gloating about it
>    when one of the companyâs flagship products demands that you rename
>    a DLL file in a protected directory.
> 
> I suppose Granny is going to know what to do? Forget grandma, Joe
> Sixpack knows how to handle it?

They usually just give the computer to someone else who rips them off ($200
to fix this 'problem').

> I believe in both cases most users will get someone else to fix it,
> maybe even requiring and expensive con....er....repair job where all
> they do is resinstall everything (wiping out anything that might be
> personal).
> 
> No, the title is fine. You'll have to sniff around behind Roy for some
> other morsel to gobble.

They are very sensitive about the /image/ of Vista 7.

"Perception management".... 

- -- 
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