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Re: Which Palm?

__/ [Moonraker] on Tuesday 25 October 2005 16:58 \__

> I have a one-man service business.  Most of my inquiries come by telephone,
> and are currently hand-written onto work orders and then manually scheduled
> onto a monthly calendar.  We are talking about 2-3 service calls per day.
> 
> I would like to enter the service order into a desktop (need the ability to
> have custom fields for parts/materials needed, subdivision name, etc) and
> then sync to a handheld.  Carrying a daytimer and all the attendant paper
> is getting to be a nuisance.
> 
> I have Act! 6.0 and, of course, M$ Outlook.   I've never seen Palm's
> Desktop, or for that matter any of the other OEM desktops.  Are any of them
> customizable for data entry?  I don't need to have much more data than the
> customer's name, address,a couple of phone numbers, and the nature of the
> service call.  Having a secretary's name, a Fax number, the kids names and
> birthdays, and the dog's gender is pretty much worthless.  My preliminary
> reading indicates that Act! is difficult to sync to the handheld?   And
> Outlook is maybe overkill for my purposes?
> 
> I'm not interested in a "pilot" with a camera, a phone, wireless internet,
> etc.  I won't play games or listen to music or watch movies on it...just
> need a calendar and a contact manager that I can customize so that I have
> the pertinent data without all the paper.
> 
> Sincerely interested in suggestions.   While cost is of some concern,
> functionality and a short learning curve are more important.  I'm way too
> busy to re-invent the wheel.
> 
> Thanks!!!

For  the processes you describe, any fundamantal Personal Information Man-
ager  (PIM)  would do. You could opt for the low-end Zire series, or  even
look at some Linux altenatives such as:

* http://www.powerplaydevices.com/products/ppvs_info.html

Merely  any haldheld device comes with desktop-side software that will en-
able you to do the necessary data entry with a full-sized keyboard and get
your information backed up regularly.

All the best,

Roy

-- 
Roy S. Schestowitz      |   Useless fact: Women blink twice as much as men
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