__/ [ Andrea ] on Saturday 24 March 2007 17:51 \__
> amicus_curious wrote:
>> "Roy Schestowitz" <newsgroups@xxxxxxxxxxxxxxx> wrote in message
>> news:1240649.rExhaBcQRN@xxxxxxxxxxxxxxxxxx
>>> ChangeLog: Run Linux, lose warranty
>>>
>>> ,----[ Quote ]
>>> | When she called Compaq -- the unit comes with a one-year warranty
>>> | on the hardware -- they asked what operating system she was running.
>>> | When she told them Linux, they said, "Sorry, we do not honor our
>>> | hardware warranty when you run Linux." In order to get warranty
>>> | service, she was told, she would have to remove Linux and
>>> | reinstall the original OS.
>>> `----
>>>
>>> http://enterprise.linux.com/article.pl?sid=07/03/23/1430204&from=rss
>>>
>>> The crazy world we live in...
>>
>> Don't be silly. The OEMs rely on the installed software to do diagnostic
>> evaluations on the hardware. The Linux re-install ruined all that and so
>> the telephone tech could not run the punch list used to validate a return.
>> Anyone grossly modifying a new purchase this way has to assume the risks
>> involved. The Linux advocates do not like to think about this, so they
>> hide
>> it. The woman was just a victim of bad advice.
>>
>>
>
> Then compaq is not worth the money paid.
The hardware of the Compaq laptop which I had (for 6 years) was poor; support
likewise. The eSys, on the other hand, came with Linux and never caused any
real problem. I only needed to call them up once because the hard drive was
faulty. They replaced it without any questions asked. Not bad for a company
that sells a machine for under $300...
--
~~ Best wishes
Roy S. Schestowitz | Download Othello: http://othellomaster.com
http://Schestowitz.com | GNU is Not UNIX | PGP-Key: 0x74572E8E
roy pts/3 Sat Mar 24 08:07 - 08:07 (00:00)
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