Roy Schestowitz <newsgroups@xxxxxxxxxxxxxxx> wrote:
>__/ [Mack McKinnon] on Monday 05 December 2005 19:40 \__
>
>> Has anyone tried to delete all their data on a Palm TX? I tried it,
>> following the instructions on the Palm website but it would only reboot,
>> keeping all the data intact. Normally great, but if I really want it to
>> delete everything,
>
>Look into a hard reset with data loss (use Web searches if requires). I
>believe you must pin down the up (or power on/off) key while resetting
>your Palm (the hidden button is probably the back of the Tungsten X).
>Then, you will probably be asked if you want to purge all data from the
>Palm (excluding built-in applications in ROM), to which you can enthusias-
>tically reply "yes".
Two additional points: Many don't hold the button down *long enough* and thus
don't get a *hard* but rather a soft reset. Second, don't do any hot sync after
the hard reset or your unwanted material will return.
>From the Palm site:
Hard Reset
Warning: A hard reset will erase everything on your device.
All your data will be removed, and formats, preferences and
other settings are restored to their factory default settings.
Don't perform a hard reset unless you've backed up your data,
or you're willing to lose everything.
HotSync note: Some third-party applications change the way
your handheld backs up data. Other third-party applications do
not back up data. If you have third-party software on your
device, please contact the developer to learn what components
are backed up during a HotSync operation, and if HotSync
conduits are altered. Any data not backed up will be lost.
Hold down the power (on/off) button on your device.
Note: Treo 600 smartphones have two power buttons. Hold down
the one on the top of the unit next to the antenna.
While holding down the power button, turn over your device
so that you can see the back of it. Still holding the power
button, use an unfolded paper clip or a similar small
object, to gently press the RESET hole on the back (Where's
the reset hole?).
When the device's screen displays the Palm Computing
Platform or Palm Powered logo, release the power button.
Depending on your device, this logo looks like:
On some devices, you may see a palmOne logo and a progress
bar first. Do not release the power button until the second,
circular Palm Powered logo appears.
Keep holding the power button during this screen. When
you see this screen, you can release the power button.
A message will appear warning that you are about to erase
all the data stored on your handheld.
In response, do one of the following:
Press the UP button to complete the hard reset, erasing
everything on your device
or
Press DOWN, LEFT or RIGHT to begin a soft reset, leaving
your data intact.
Your device will then take you through a series of screens
to calibrate the digitizer and verify the time and date.
Note: A hard reset does not delete the current date and time.
It does restore other settings to the factory default.
If you have paired Bluetooth wireless devices, you will need
to re-pair those devices after a hard reset. A HotSync
operation does not backup the secure pairing files.
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