Thursday, March 16th, 2023, 7:54 pm
NOW: Pensions Won’t Let Me Have My Money, Fails to Apologise for Months of Lying
Filed under: Video download link | md5sum f78431fd89771a7ee494f43d13e16fb5
34 Minutes With Now Pensions (NOW: Pensions)
Creative Commons Attribution-No Derivative Works 4.0
Summary: The “Pensiongate” of Sirius ‘Open Source’ (the company which embezzled/robbed many workers for years) helps reveal the awful state of British pension providers, which are in effect enabling the embezzlement to carry on while lying to their clients
THE video above shows how in the company NOW: Pensions “customer” “support” staff is basically just a ‘shield’, making it virtually impossible to speak to people who can progress/resolve things. In a very Kafkaesque fashion they try to pass me from one person to another person without actually making any real progress. No apologies, no information, no reaction.
As it turns out this week, it can be more or less the same in the United States, so it seems like a global issue, a universal pattern.
The recording above was made only after months of frustration and a waste of money, not just time. NOW: Pensions lied to me repeatedly; they already have a history of misconduct and judging by the quality of their service (or disservice) they might go under again — as they did before (until some other company bought them). As per British law, there are cases where pensions can be redeemed early, with up to 55% tax in case of ‘unauthorised withdrawals’ (before age 55). But advisors are spreading misinformation for their own benefit/interests. It also seems clear that redeeming depositors’ money is made incredibly hard. That’s a design flaw, an intentional barrier.
