Introduction About Site Map

XML
RSS 2 Feed RSS 2 Feed
Navigation

Main Page | Blog Index

Monday, January 9th, 2023, 4:05 am

The Pension Appzone

SOME days ago I ranted about totally useless ‘apps’ and ‘Web sites’ that are falsely marketed as making things easier even though in practice they mostly offload/outsource all/most of the actual work to the clients. Their real purpose is to lessen expenses for private companies that formerly had actual staff, offering actual service (of course those useless ‘apps’ and ‘Web sites’ also lead to a severe unemployment problems).

Today people are ‘meant’ to study how to do all their banking (different interface for each bank), how to process and package their groceries (different machines and different programs in each chain of stores). The list goes on and on. Apparently many people are self-taught ‘masters’ of how to manage water bills and power bills ‘online’ or with ‘apps’. This means no trail of paper either. Is that a plus?

I don’t mean to blow a bubble here. I’m far from the first person to complain (or even rant about this repeatedly). The world is becoming a more difficult place. Technology was meant to simplify life, to make life easier through automation. So how did we end up having to ‘learn’ (self-train) a lot more? This is not progress.

Case of point: I want to move my pension away from some awful provider. I have no online account and don’t wish to create one. I paid into this particular pension for 5 years. In the ‘old’ days (say, 1990s) I’d probably phone some number and it would get done by a specialist. Today, it’s almost impossible to even find a contact form on a site; they suggest creating a Web site “account” (as a person with a pension there I already have an account!) or downloading some “app”. Sorry, not everyone complicates or worsens one’s life with so-called ‘smart’ ‘phones’. Some of us have better ways of getting things done. After several days of them not responding to a complaint of mine I once again told them (in a faceless, voiceless Webform): “Please e-mail me or phone me to arrange this.”

Time will tell if they even bother. If bad service persists, maybe I’ll name the company. It’s pushing my patience (a week already).

One Response to “The Pension Appzone”

  1. MP Says:

    “In a fully developed bureaucracy there is nobody left with whom one can argue, to whom one can present grievances, on whom the pressures of power can be exerted. Bureaucracy is the form of government in which everybody is deprived of political freedom, of the power to act; for the rule by Nobody is not no-rule, and where all are equally powerless, we have a tyranny without a tyrant.”
    ? Hannah Arendt, On Violence
    https://www.goodreads.com/quotes/8521299-in-a-fully-developed-bureaucracy-there-is-nobody-left-with

Technical Notes About Comments

Comments may include corrections, additions, citations, expressions of consent or even disagreements. They should preferably remain on topic.

Moderation: All genuine comments will be added. If your comment does not appear immediately (a rarity), it awaits moderation as it contained a sensitive word or a URI.

Trackbacks: The URI to TrackBack this entry is:

https://schestowitz.com/Weblog/archives/2023/01/09/the-pension-appzone/trackback/

Syndication: RSS feed for comments on this post RSS 2

    See also: What are feeds?, Local Feeds

Comments format: Line and paragraph breaks are automatic, E-mail address never displayed, HTML allowed: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

Back to top

Retrieval statistics: 21 queries taking a total of 0.150 seconds • Please report low bandwidth using the feedback form
Original styles created by Ian Main (all acknowledgements) • PHP scripts and styles later modified by Roy Schestowitz • Help yourself to a GPL'd copy
|— Proudly powered by W o r d P r e s s — based on a heavily-hacked version 1.2.1 (Mingus) installation —|