Tuesday, January 10th, 2023, 3:19 pm
Aviva Takes Your Money, Then Refuses to Talk to You
fter two more days of failure to respond (for the second time already, spanning over one week!) I’ve decided to name and shame Aviva.
It is almost impossible to contact them [1, 2]. Their ‘apps’ and ‘Web sites’ are useless junk, so they’re in effect faceless banksters.
Even their online chat “app” never works.
I tried this on three different days, with multiple browsers, and it’s just hanging. Nobody is there.
What is this, a prank?
Maybe it’s time to report Aviva to regulators. They did not respond to my request to move my pension to another provider. They also failed to respond to a formal filing of a complaint. They never ever send any letters. It’s like a black hole for money.