Introduction About Site Map

 XML
RSS 2 Feed RSS 2 Feed
Navigation

Main Page | Blog Index

Tuesday, January 24th, 2023, 9:11 am

7 Days Have Passed, Office for National Statistics Has Not Replied to a Very Simple Query From Me (About ‘Missing’ Deaths Data)

Over a month ago the Office for National Statistics (ONS) had a glaring omission. It never bothered to correct it (more than a month had already passed!), so a week ago I made this polite inquiry.

This is what I received:

Thank you for your email.

Due to the high volume of enquiries we aim to respond to your enquiry within 5 working days.

This inbox will be actively managed Monday to Thursday 0830 – 1630 and Friday 0830 – 1530.

We appreciate your patience.

Kind regards

Health Analysis and Life Event Customer Service Team.

Office for National Statistics

Any further attempts to contact them give me this generic (not personalised) response:

Thank you for your email.

This inbox is actively managed Monday to Thursday 0830 – 1600 and Friday 0830 – 1500.

Due to the high volume of enquiries we aim to respond to your email within 10 working days.

We appreciate your patience.

HAPI Customer Services Team

Health Analysis and Pandemic Insight

Office for National Statistics | Swyddfa Ystadegau Gwladol

Tel. 01329 444 110 | www.ons.gov.uk | @ONS

So now it is 10, not 5? That’s not even consistent. Anyway, maybe by next week?

Sigh.

So when are they actually going to respond to my query? It’s the taxpayers that fund them to do this simple job.

This entry was posted on Tuesday, January 24th, 2023 at 9:11 am and is filed under Health, Research, Science. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

Technical Notes About Comments

Comments may include corrections, additions, citations, expressions of consent or even disagreements. They should preferably remain on topic.

Moderation: All genuine comments will be added. If your comment does not appear immediately (a rarity), it awaits moderation as it contained a sensitive word or a URI.

Trackbacks: The URI to TrackBack this entry is:

https://schestowitz.com/Weblog/archives/2023/01/24/office-for-national-statistics-not-answering/trackback/

Syndication: RSS feed for comments on this post RSS 2
    See also: What are feeds?, Local Feeds

Comments format: Line and paragraph breaks are automatic, E-mail address never displayed, HTML allowed: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

Back to top

Retrieval statistics: 21 queries taking a total of 0.146 seconds • Please report low bandwidth using the feedback form
Original styles created by Ian Main (all acknowledgements) • PHP scripts and styles later modified by Roy Schestowitz • Help yourself to a GPL'd copy
|— Proudly powered by W o r d P r e s s — based on a heavily-hacked version 1.2.1 (Mingus) installation —|