Wednesday, May 4th, 2005, 3:30 am
Treo Yellow Dot
Photo from John C. Dvorak
A slowly-expanding dot may often appear on Treo displays. It is a serious problem, which has become a real plague affecting a whole range of Treo models.
It starts as small patches of yellow that gradually grow and eventually destroy the entire screen.
Other people in UseNet have voiced complaints with regards to the stability of the Treo. It apparently cannot endure weeks or months without a reset, unlike other devices from PalmOne. Nonetheless, the vast majority is praising the Treo, describing it as an excellent PDA which successfully integrates telephony with highly-functional computing.
Cited by: PalmAddict
May 4th, 2005 at 5:10 pm
I had this problem with the treo 600 skin – called support and had a new one in my hands at no charge within a week. cant beat that for customer service!
May 5th, 2005 at 4:48 am
This comes to show that they have regrets (and guilt) about a component which is known to be poor. I agree that Customer Service gains a few points for handling it the way they do.