Wednesday, June 12th, 2024, 12:54 pm
Nationwide Issues Reported, But Only After Speaking to 3 People (2 of Whom in Person)
was going to report something negative, but at the last minute there was a breakthrough.
On May 23rd we reported issues to Nationwide and today at the branch I spoke to 3 people, one of whom over the telephone. Only the third person whom I spoke to finally took the feedback seriously and passed it on. I reported an issue with their platform and also an issue reporting much-needed issues to their so-called “IT team”, which lacks a contacting mechanism. Assuming they didn’t just pretend to pass it on, they will at least take the issues into consideration.
June 20th, 2024 at 9:27 am
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