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Wednesday, June 12th, 2024, 12:54 pm

Nationwide Issues Reported, But Only After Speaking to 3 People (2 of Whom in Person)

I was going to report something negative, but at the last minute there was a breakthrough.

On May 23rd we reported issues to Nationwide and today at the branch I spoke to 3 people, one of whom over the telephone. Only the third person whom I spoke to finally took the feedback seriously and passed it on. I reported an issue with their platform and also an issue reporting much-needed issues to their so-called “IT team”, which lacks a contacting mechanism. Assuming they didn’t just pretend to pass it on, they will at least take the issues into consideration.

One Response to “Nationwide Issues Reported, But Only After Speaking to 3 People (2 of Whom in Person)”

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