Sunday, September 6th, 2026, 3:30 am
Banking by Post, Not “Apps” and “Web Sites”
Filed under: Outsourcing of the work to the customers
t is arguably bizarre that some of the more/most computer-literate people are trying hardest to avoid computers where those computers objectively introduce risk.
In the case of banks, I still receive statements in the post, I never use a bank’s “app” (I don’t have a “smart” “phone”) and when something important needs to get done, I’ll quite likely go to a local branch of the bank.
Before computer ownership and Internet connection was simply assumed (now the same for “smart” “phones”) banks provided actual services and were held responsible for mistakes they made.
So we’ve lost something.
