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Tuesday, January 26th, 2021, 12:48 pm

Formal Complaint to Ombudsman/Ofcom About BT Throttling of Connections

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FURTHER to my complaints to BT [1, 2] we’ve now reached a deadline and a deadlock. They don’t wish to acknowledge their throttling, let alone resolve the issue. This morning I received a letter which is another effort by BT to discourage or prevent me making a formal complaint (escalating outside BT). I made this video within a few minutes and it runs through the background to all this, as well as ways to proceed.

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